Business

Customer Success

Delight existing customers and create brand loyalty with your people skills.

₹22,499

Customer Success
Customer Success

Are you a good fit for Customer Success?

Customer Queries

Market, product, and user research are major components of UX design, as research is crucial to understanding the user and their individual needs. User research often focuses on the behavior, motivations, and needs of a customer.

Problem Solving

Before the elements of a product can be designed, someone has to think up what those elements are going to be—what functionality is required, how things will appear on screen, how they’ll work together, and so on.

Escalations

Each persona communicates a potential user’s demographic information, motivations, needs, potential responses, and anything else Developers will need to consider—a useful tool that helps the organization gain a clearer picture of who they’re building the product for.

Are you a good fit for Customer Success?

Customer Queries

Market, product, and user research are major components of UX design, as research is crucial to understanding the user and their individual needs. User research often focuses on the behavior, motivations, and needs of a customer.

Problem Solving

Before the elements of a product can be designed, someone has to think up what those elements are going to be—what functionality is required, how things will appear on screen, how they’ll work together, and so on.

Escalations

Each persona communicates a potential user’s demographic information, motivations, needs, potential responses, and anything else Developers will need to consider—a useful tool that helps the organization gain a clearer picture of who they’re building the product for.

Hard Skills

Communication

Communications includes strong written and spoken English. Beyond this, it also involves email etiquette, corporate lingo, and more. Strong communicators earn 55% higher CTC than their peers.

Hard Skills

CRM

Customer Relationship Management or CRM is the idea of building long term, positive relationships with your customers. This increases their loyalty to the brand and creates long lasting value.

Transferable Skills

Team Work

According to an InVision survey, 66 percent of UX job postings require UI skills. Visual interface elements like layout, typography, graphics, images, and animated motion are key to the user’s overall experience.

Hard Skills

Corporate Etiquette

Working in a large MNC or corporate comes with a certain set of best practices. Knowing these beforehand is a huge advantage in doing your job well and growing fast!

Transferable Skills

Listening

Listening to your customers is one of the most underrated skills a marketer can have. You are not just listening to a customer’s words, but to their emotions.

Soft Skills

Empathy

Empathy is the art of putting yourself in your customers shoes, and its one of the most important Customer Success skills. Empathy, along with listening, helps you understand your customers on a deep level.

What skills do you require?

Hard Skills

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Soft Skills

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Transferable Skills

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Customer Success Career Path

Customer Success offers high growth opportunities!

  • Customer Success InternCTC upto ₹2.4 LPA
  • Customer Success AssociateCTC upto ₹7 LPA
  • Senior Customer Success AssociateCTC upto ₹10 LPA
  • Customer Success ManagerCTC upto ₹15 LPA
  • Director of Customer SuccessCTC upto ₹24 LPA
  • VP of Customer SuccessCTC upto ₹45 LPA
HIRING

India’s finest companies are hiring Customer Success Professionals

Over 2000 job opportunities from more than 300 companies with CTCs up to ₹15 LPA

India’s finest companies are hiring Customer Success Professionals

Why become a Customer Success Professional?

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CTC upto ₹8 LPA

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Open to freshers!

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Rapid promotion opportunity

DEMAND LEVEL

Become a Customer Success Professional & kickstart your career today!

With a demand score of 90, Customer Success is an in-demand profession in today’s job market.

Become a Customer Success Professional & kickstart your career today!Become a Customer Success Professional & kickstart your career today!

Kickstart your career in
Customer Success

Tick100% Money Back
TickLive Communications, Placement & Job-Specific Training
TickCTC upto ₹8 LPA
Tick200+ Companies Hiring
TickIndustry Recognized Certificates to level up your profile

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